Infinata, Inc. (“we”, “us”, “our” or “Infinata”) knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. We want you to understand the types of information we collect, how we use that information, how we secure it, and how we share it.
Collection and use of non-personal information
Collection of personal information
You must provide personal information such as your name and e-mail address in order to use certain services (“Services”) of the Website. We will not collect any information from you except that necessary for the provision of the Services.
We will not disclose your e-mail address or other information which you provide as part of subscribing to the services to any third parties. The Services may include e-mails (at your request) of updates or alerts using criteria specified by you. We may also occasionally inform you of new services or products which become available from us from time to time.
Who is collecting your information
Your information is being collected solely by Infinata. See the discussion under "With whom your information may be shared" below concerning the circumstances under which certain of your information may be disclosed to third parties.
How we collect information
Infinata collects information in a variety of ways that fit broadly into the following general categories:
- Direct Interactions: From your use of and interaction with us through the Sources and other activities such as sales inquiries and transactions.
- Publicly Available Data / Data from Third Parties: Other data you may have made publicly available, such as social media posts, or data provided by third party sources, such as marketing opt-in lists, or data aggregators. Such data may include information such as your name, title, contact information, and biographic information.
- Automated Interactions: From the use of technologies such as cookies and other tracking technologies.
Cookies: "Cookies" (which may be html files, Flash files or other technology) are text files that help store user preferences and activity. "Web beacons" (also known as image tags, gif or web bugs) are small pieces of code used to collect advertising data, such as counting page views, promotion views or advertising responses. The Sources and/or third parties may use “cookies”, “web beacons” and other similar tracking technologies (collectively, “Tracking Technologies”) to collect information from you automatically as you use the Sources, browse Infinata websites and the web.
Other Tracking Technologies: We use Tracking Technologies to help tailor our content, understand website and internet usage, improve or customize the content, offerings or advertisements through the Sources, personalize your experience with respect to the Sources (for example, to recognize you by name when you return to an Infinata website), save your password in password-protected areas, save your online video player settings, help us offer you programs or services that may be of interest to you, deliver relevant advertising, maintain and administer the Sources and for other purposes described in the "Uses of Information".
These Tracking Technologies collect “click stream” data and information regarding your use of the Sources, such as your visits, use of our features, and preferences and may also collect your IP address or some other identifier unique to the device you use to access the Sources (“Identifier”). Your Identifier may be automatically assigned to the device you use to access the Sources. By using the Sources, whether as a registered user or otherwise, you acknowledge, understand and hereby agree that you are giving us your consent to track your activities and your use of the Sources through these Tracking Technologies.
Infinata’s use of Automated Interactions may change over time as technology evolves. The descriptions above are designed to provide you with some detail about Infinata's current approach to information collected from Automated Interactions.
With whom your information may be shared
While we cannot guarantee that third parties will maintain the privacy of your information, we are potentially liable in cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield.
Sharing non-identifiable information
Retention of information
Confidentiality and security
Links to other sites
We are committed to protecting the privacy of children. We do not collect personally identifiable information from any person we actually know is under the age of 18. If we learn that we have collected personal information from a person under age 18, we will delete that information as quickly as possible. If you believe that we might have any information from a person under age 18, please contact us at firstname.lastname@example.org.
Changes in corporate structure
Infinata may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to comply with law, to cooperate with or seek assistance from law enforcement, to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Infinata’s rights or property, other Infinata users, or anyone else that could be harmed by such activities. Infinata may disclose user information when we believe in good faith that the law requires it. Infinata may release information if, in our judgment the release may be necessary to prevent the death or serious injury of an individual.
Access, Correction, and Updates
You may request to review, correct, update, delete, or otherwise modify any of your Personal Information, or object to the use, disclosure or processing of such Personal Information by us. To do so, please contact us at:
or write to us at:
Attn: Erin Bahouth
41 Farnsworth St
Boston, MA 02210
In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information that you have provided to us suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information that you have provided to us.
While the majority of questions and issues related to access can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within thirty days.
Cross Border Transfers and EU-US Privacy Shield
In compliance with the Privacy Shield Principles, Infinata commits to resolve complaints about our collection or use of your Personal Information. European Union individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Infinata at:
or write to us at:
Attn: Erin Bahouth
41 Farnsworth St
Boston, MA 02210
Infinata has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact or visit JAMS at https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint. The services of JAMS are provided at no cost to you.
Related to its participation in the Privacy Shield program, Infinata is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). Further, you may seek the possibility, under certain circumstances, for binding arbitration to resolve your complaint.